{"id":3118,"date":"2025-12-15T18:55:27","date_gmt":"2025-12-15T18:55:27","guid":{"rendered":"https:\/\/hikebike.pl\/?page_id=3118"},"modified":"2026-03-17T18:55:04","modified_gmt":"2026-03-17T18:55:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/hikebike.pl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

\u2753 Frequently Asked Questions<\/p>\n\n\n

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\ud83e\uddfe Do you issue VAT invoices?<\/strong><\/span><\/div>

Every customer receives an invoice. If the reservation is made for a company, please provide the VAT number at the time of booking.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\ud83d\udc65 How many people can be accommodated in the apartment<\/strong><\/span><\/div>

The apartment can accommodate up to 4 people. The equipment includes a double bed (160x200) with a single mattress (the beds are not joined) and a sofa bed in the living room. Guests decide for themselves whether the bed arrangement is suitable for their needs and the number of people.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\ud83d\udead Is smoking allowed in the apartment<\/strong><\/span><\/div>

For the comfort and safety of all guests, smoking tobacco and electronic cigarettes is strictly prohibited in the apartments. The property is equipped with smoke detectors.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\ud83d\udc76 Are children welcome?<\/strong><\/span><\/div>

Of course! Our apartments are family\u2011friendly and welcome guests with children.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\ud83d\udc3e Are pets allowed?<\/strong><\/span><\/div>

Our apartments are hypoallergenic, therefore pets are not allowed. This policy helps us ensure a clean and healthy environment for all guests.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\ud83d\udeb2 Where can bicycles (sports equipment) be stored?<\/strong><\/span><\/div>

For safety reasons and to protect the property, bicycles may not be brought into the apartments or transported in the elevator. A locked and monitored bicycle parking area is available to guests in the underground garage, where bikes can be hung by the front wheel and secured. The key to the bicycle parking area is provided in the apartment.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\ud83d\udd52 How does check\u2011in work and what are the check\u2011in hours<\/strong><\/span><\/div>

Check\u2011in is convenient thanks to a code and card system.\nGuests receive a one\u2011time access code for the apartment, valid for the entire stay.\nA chip for opening the doors is also provided inside the apartment.\nCheck\u2011in is possible from the early morning hours, and check\u2011out is until 11:00.\nIt is possible to adjust these times upon prior arrangement.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\ud83c\udd7f\ufe0f What is the parking situation like?<\/strong><\/span><\/div>

We guarantee one parking space \u2014 either indoor or outdoor \u2014 depending on the selected apartment and the reservation details.\nIf an additional parking space is needed, it can be purchased at the parking area located right next to the property.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\ud83d\udcb3 Can I pay on site?<\/strong><\/span><\/div>

Payments are made exclusively online \u2014 via bank transfer or BLIK to a mobile number \u2014 at the time of confirming the reservation.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\u274c What are the cancellation terms?<\/strong><\/span><\/div>

If the cancellation is made more than 14 days before the start of the stay, we refund 100% of the amount paid.<\/p><\/div><\/div><\/div>\n\n\n

<\/p>\n\n\n\n

\ud83e\udd14 Didn\u2019t find the answer you were looking for?

\ud83d\udc49 Write to us<\/a> <\/mark>
<\/p>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

\u2753 Najcz\u0119\u015bciej zadawane pytania \ud83e\udd14 Nie znalaz\u0142e\u015b odpowiedzi? \ud83d\udc49 Napisz do nas<\/p>","protected":false},"author":1,"featured_media":3115,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"pgc_sgb_lightbox_settings":"","footnotes":""},"class_list":["post-3118","page","type-page","status-publish","has-post-thumbnail","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":["https:\/\/hikebike.pl\/wp-content\/uploads\/2025\/12\/logo_hikebike_180_180-1.png",180,180,false],"thumbnail":["https:\/\/hikebike.pl\/wp-content\/uploads\/2025\/12\/logo_hikebike_180_180-1-150x150.png",150,150,true],"medium":["https:\/\/hikebike.pl\/wp-content\/uploads\/2025\/12\/logo_hikebike_180_180-1.png",180,180,false],"medium_large":["https:\/\/hikebike.pl\/wp-content\/uploads\/2025\/12\/logo_hikebike_180_180-1.png",180,180,false],"large":["https:\/\/hikebike.pl\/wp-content\/uploads\/2025\/12\/logo_hikebike_180_180-1.png",180,180,false],"1536x1536":["https:\/\/hikebike.pl\/wp-content\/uploads\/2025\/12\/logo_hikebike_180_180-1.png",180,180,false],"2048x2048":["https:\/\/hikebike.pl\/wp-content\/uploads\/2025\/12\/logo_hikebike_180_180-1.png",180,180,false],"trp-custom-language-flag":["https:\/\/hikebike.pl\/wp-content\/uploads\/2025\/12\/logo_hikebike_180_180-1.png",12,12,false]},"uagb_author_info":{"display_name":"andrewwd68@gmail.com","author_link":"https:\/\/hikebike.pl\/en\/author\/andrewwd68gmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":"\u2753 Najcz\u0119\u015bciej zadawane pytania \ud83e\udd14 Nie znalaz\u0142e\u015b odpowiedzi? \ud83d\udc49 Napisz do nas","_links":{"self":[{"href":"https:\/\/hikebike.pl\/en\/wp-json\/wp\/v2\/pages\/3118","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hikebike.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hikebike.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hikebike.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hikebike.pl\/en\/wp-json\/wp\/v2\/comments?post=3118"}],"version-history":[{"count":32,"href":"https:\/\/hikebike.pl\/en\/wp-json\/wp\/v2\/pages\/3118\/revisions"}],"predecessor-version":[{"id":3498,"href":"https:\/\/hikebike.pl\/en\/wp-json\/wp\/v2\/pages\/3118\/revisions\/3498"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hikebike.pl\/en\/wp-json\/wp\/v2\/media\/3115"}],"wp:attachment":[{"href":"https:\/\/hikebike.pl\/en\/wp-json\/wp\/v2\/media?parent=3118"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}